I was hired recently by Ratchet & Wrench magazine to take some photos for their January 2018 issue highlighting one of our local businesses. So, I had the opportunity to spend a morning with Russell McCloud of Accurate Automotive Attention in Yuma.
The shop is on 3rd Avenue, just down the block from the new Sprouts market, although they have multiple locations, including one in the foothills.
This is a family business, Russell tells me. His father, Dennis McCloud, started it, he took over, and he introduced me to several members of the third generation who were working there including his two sons. And sure enough, the shop is infused with history: family photos adorn the walls, alongside images of historic Yuma. Even the people who work there who aren't technically related still seem like family.
McCloud, who also serves the community as a County Supervisor, is being featured due to his work with 20 groups, where shop owners meet in groups of 20, do intensive education, and bring their knowledge back home to revolutionize their businesses. He credits Accurate Automotive Attention's success to their impeccable customer service.